FAQ

How long does it take for my products to reach me?

Your order should typically arrive within 3 to 4 weeks. Shipping time will depend on where your product will be coming from. We will provide you details about your order after you've placed it.
If you would like to know more about Shipping & Processing please visit our Store Policy page.


If the products are from the Philippines, why can't I just buy directly from there?

Uno Premier is a consummer based club. Therefore, you must buy the product from a valid distributor like us.  Being a member has its benefits like product discounts, travel & money incentives and more. If you would like to know more, please contact us.


Do you issue returns / refunds?

Unfortunately, we do not issue refunds on any orders. Though, we would like to know about your experience and why you are not satisfied. Please send us a message at [email protected] and we will try to work something out.


How do I become an UNO Premier member?

Please contact us via our message form or by email for a free business preview.


If you have any more questions, please feel free to contact us by email or our contact form.
Thank you!